Getting Started & Free Consultations
How do I get started with online therapy at True Colors Mental Health?
Getting started is easy. You can request a free consultation to discuss your concerns, ask questions, and determine whether therapy is the right fit for you.
Is the initial consultation free?
Yes. The consultation is complimentary and designed to help ensure a good fit before starting therapy.
Can my consultation be done over the phone?
Consultations are typically conducted via secure video to provide the best experience and protect privacy.
How long is the initial consultation?
Consultations usually last about 15–20 minutes.
Do I need a referral to begin therapy?
No referral is required. You may contact True Colors Mental Health directly.
What if I’m unsure therapy is right for me?
That’s common. The consultation is a low-pressure way to explore whether therapy feels right.
Can couples schedule a consultation together?
Yes. Couples may schedule consultations together to discuss goals and expectations.
How soon can I start therapy?
Availability varies, but many clients are able to begin shortly after their consultation.
What do I need for online therapy?
A private space, reliable internet connection, and a device with video capability.
Is online therapy effective?
Research shows online therapy can be just as effective as in-person care for many concerns.
Online Therapy & Telehealth
What is online therapy?
Online therapy allows you to meet with a licensed psychologist through secure video sessions from your home.
Is telehealth therapy confidential?
Yes. All sessions use HIPAA-compliant technology to protect your privacy.
Can I do therapy from my state?
Dr. Ferrendelli is licensed in California and Arizona and practices in additional states through PSYPACT.
Do you offer therapy for anxiety and depression online?
Yes. Anxiety and depression are commonly treated through online therapy.
Is trauma and C-PTSD therapy available online?
Yes. Trauma-informed therapy is available via telehealth.
Is online couples therapy available?
Yes. Couples therapy is offered virtually when clinically appropriate.
Is online therapy good for expats or frequent travelers?
Yes. Telehealth can be helpful for expats and mobile individuals, depending on location regulations.
What if I lose my internet connection during a session?
If technical issues occur, sessions can be resumed or rescheduled.
Are evening appointments available?
Scheduling options vary. Availability can be discussed during consultation.
How do I prepare for an online therapy session?
Choose a private space and ensure your technology is ready.
Therapy Services & Specialties
What issues do you help with in therapy?
Services include anxiety, depression, trauma, addiction, relationships, BPD, identity exploration, expat adjustment, and gender-affirming care.
Do you provide anxiety therapy?
Yes. Anxiety therapy is one of the core services offered.
Is depression therapy available?
Yes. Therapy for depression focuses on emotional regulation and coping skills.
Do you offer trauma and C-PTSD therapy?
Yes. Trauma-informed care is a core part of treatment.
Do you work with addiction and substance use?
Yes. Therapy supports recovery and long-term change.
Do you provide LGBTQ+ affirming therapy?
Yes. Therapy is inclusive and affirming of all identities.
Is therapy available for borderline personality disorder (BPD)?
Yes. Evidence-based therapy is available for BPD.
Do you offer gender-affirming care?
Yes. Gender-affirming therapy is provided respectfully and supportively.
Do you help with life transitions?
Yes. Therapy supports transitions such as career, relationships, and identity changes.
Do you work with expats and international clients?
Yes, depending on licensing regulations.
Privacy, Medication, Fees & Ongoing Care
Is therapy confidential?
Yes. Confidentiality is a core ethical requirement of therapy.
Do you prescribe medication?
No. Medication is prescribed by medical providers, but referrals may be offered.
Do you provide letters for ESA or disability?
Letters require an established therapeutic relationship and clinical appropriateness.
Do you accept insurance?
Insurance options vary. This can be discussed during consultation.
Can I pay out of pocket?
Yes. Self-pay options are available.
How often are sessions scheduled?
Most clients attend weekly sessions, though frequency can change over time.
How long will I be in therapy?
Length of therapy varies and is a collaborative decision.
Can I pause or stop therapy?
Yes. You may pause or return to therapy as needed.
How do I know therapy is working?
Progress may include improved coping, emotional insight, and symptom relief.
How do I start?
Begin with a free consultation.
THE PROMISE
True Colors Mental Health promises to create an environment where you feel seen, heard, safe and supported through every step of your healing journey. In some cases, struggles are connected to identified or unidentified trauma and we will navigate that together, at your pace. TCMH is committed to providing affirmative care for sexuality, gender, and relationship expansive people/communities.